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OTTO Malta Limited / OTTO Media Limited is a company duly registered under the laws of Malta; Registration No.C 44085;
Registered Office: The Parklane Business Centre, Level 1, Suite 1, Triq Joe Sciberras, Hamrun, HMR 1556, MALTA;
Clause headings are for ease of reference only and shall not affect the construction or interpretation of this Agreement.
Ownership of web application: All right, title and interest and intellectual property rights in the web application are owned by EuroLotto or its licensors, and may be protected by applicable copyright or other intellectual property and gaming laws and treaties. All rights not expressly granted under this Agreement are reserved by EuroLotto.
Use of web application: Players may only use the web application in accordance with this Agreement. Players are only permitted to have one Player Account with EuroLotto. Players having multiple accounts will be a direct violation of this agreement.
Web application limitations: The web application contains copyrighted materials, trade secrets and other proprietary material. You acknowledge that the web application in source code form remains a confidential trade secret of EuroLotto. A Player may not reverse engineer, decompile, modify, publicly display, prepare derivative works based on, disassemble, or otherwise reproduce or provide others with the web application. Players may not sell, assign, sublicense, rent, lease, lend, or directly or indirectly transfer the web application to any third party. Any assignment in violation of this Agreement is void.
Changes in web application functionality: By accepting the terms of this Agreement, the Player agrees that EuroLotto is permitted to limit, deny, update or cancel some or all of the functionality of this web application at any time, without prior notice. You agree to bear the risks of and hold EuroLotto harmless for any and all effects that a change in functionality may have on your ability to use the web application. EuroLotto may require, as a condition to your continued access to EuroLotto's services, your acceptance of web application improvements, corrections, adaptations, conversions to more recent application versions or any other changes to the application.
Use of our website, registration with us and the use of any services we offer is subject at all times to acceptance on your part of these Terms and Conditions.
It is the responsibility of the Player to know that online gaming is legal in the country where he/she is registered or playing from.
An officer, director, employee, consultant or agent of EuroLotto or one of its group companies, is not permitted to play on the website (each an "Unauthorised Person"). Similarly, relatives of Unauthorised Persons are not permitted to play on the website. For these purposes, the term "relative" shall include (but not be limited to) spouse, partner, parent, child or sibling.
The Player accepts that all data submitted to EuroLotto by the Player shall be registered and stored in EuroLotto's Player database for remote gaming for as long as the customer relationship with EuroLotto continues. The Player accepts that all data shall be made available to EuroLotto for the purposes of play analysis, market research and marketing. The nature of the data stored is described on this web site.
The Player accepts that EuroLotto may contact the Player at any time using any of the contact information provided by the Player.
EuroLotto reserves the right to verify the identity of players and the fidelity of the information supplied by making various security and ID checks. If the Player fails or refuses to comply and sign a security request form from EuroLotto, EuroLotto reserves the right to void the player account.
EuroLotto shall use its best endeavours to ensure that all customer data shall be treated confidentially and within the parameters of the Data Protection Act, Chapter 440 of the Laws of Malta. This confidentiality shall only be waived by legal requirements or made by duly authorized government representatives. Your privacy is important to EuroLotto. The business is based on your trust. Keeping your information secure and using it only as you would wish us to use it, is a top priority for all of us at EuroLotto.
In attaining the abovementioned EuroLotto shall:
Your username and password are provided as a part of the registration procedure. At registration, the Player chooses a username and password. (The e-mail address you supply becomes your username.) These codes are valid as of reading the Terms and Conditions set out on this website and in this Agreement, as confirmed by completing the registration process. The Player accepts that the Player is solely responsible for maintaining the confidentiality of the Player's username and password, and shall store the username and password in such a manner that outside persons cannot gain access to them. The Player is responsible for immediately contacting Customer Services, if there is a risk that the Player's username or password may be compromised in any way. Please contact EuroLotto by sending a message to EuroLotto support, if you suspect anything. EuroLotto reserves the right to temporarily lock the account under such conditions. The Player remains fully responsible for all play based on the Player's username and password until such locking of the Player's account. EuroLotto reserves the right to inactivate a Player's username and password at any time.
To open a Player account with EuroLotto the Player personally has to complete the online form and supply EuroLotto with the following:
The Player must keep the Account details up to date and can do so by modifying 'My Profile' under the 'Account' tab or by sending an email to email@example.com for help.
EuroLotto does not accept Player registrations and / or deposits and / or play from the following countries: American Samoa, Belgium, Denmark, France, French Guiana, French Polynesia, Guam, Israel, Italy, Martinique, the Netherlands, New Caledonia, Reunion, Saint Pierre and Miquelon, Spain, United States of America or Wallis and Futuna.
Successful registration means requesting that EuroLotto opens a gaming account for the Player. EuroLotto shall open an account when requested as long as EuroLotto's requirements are met and reserves the right to decline account opening for any reason. The account is intended for administering the Player's funds, play and fees, as well as tickets in play, refunds, winning payments, cash-outs and eventual service fees for the duration of the Agreement. The account is for use by the Player only and Players must have only one Player account. Players are prohibited from the selling/transferring and/or acquiring of accounts or funds to/from other Players.
In the event of a Player's death or permanent incapacity, EuroLotto requires a copy of the death certificate or a registered medical physician's statement and any other documents relating to administration or guardianship of the estate as proof of the Player's successor's or guardian's (jointly referred to as "Beneficiaries") entitlement. In this event, any of the Player's income rights and/or the value of the Player Account may be passed to Your Beneficiaries. Your Beneficiaries must submit a written application supported by the necessary documentation including a death certificate or registered medical physician's statement, for consideration by EuroLotto. Approval of this application shall not be unreasonably withheld. Transfers will only be approved if the Beneficiaries agree to assume the Player's account responsibilities and obligations as outlined in these Terms & Conditions.
EuroLotto reserves the right to monitor Player account activities and notify the Player if EuroLotto believes he or she may have gambling problems. However, EuroLotto makes no warranties about its ability to identify and help a Player with gambling problems. The Player may request to be excluded from entering or using the EuroLotto web application for various reasons and may do so at any time by sending a request to firstname.lastname@example.org.
Registered Players can deposit funds using a VISA or MasterCard, by bank transfers or through Skrill (Moneybookers). The minimum deposit is €10. Once the deposit is processed it will be available on the Player's account immediately after approval. Bank transfers will not be credited to the Player account until the funds have reached our bank. EuroLotto does not impose any fees on deposits, however we are not liable for any fees charged by the Player's bank for online purchases.
Funds deposited by Players shall be separately accounted for. EuroLotto separates deposits from its other funds and keeps Player deposits in a separate bank account. The Player hereby accepts that EuroLotto stores the deposited funds together with other Players' funds and that separation is only provided by electronic accounting methods. A "Know Your Client" procedure will be carried out on Players depositing money.
Players are not allowed to make deposits with funds that have been obtained by ill-gotten means. Players are also advised that all transactions are monitored for irregularities and to prevent money laundering and fraud. EuroLotto has an obligation to report suspicious transactions to the appropriate authorities.
When funds in a Player Account is being used to purchase lottery tickets or play games on the web application, deposited funds will be debited first, thereafter other funds.
The Player shall not treat EuroLotto as a financial institution and is not entitled to any interest on deposited funds and will be paid no interest on deposited funds.
The funds on the Player's Account are available for the Player during the opening hours of the gaming service. Upon request by the Player, EuroLotto shall action a transfer from the Player's Account a part or whole of the Player's funds, with deductions for eventual service fees, bank fees etc. to the bank account, credit card or e-wallet that the Player most recently registered at EuroLotto. Transfers are administered only during working hours set out by EuroLotto from time to time. Requests for transfers can be made at any time.
Funds on a Player's Account cannot be used as a basis for obtaining any form of credit, nor are they allowed to be used for exchange rate speculation. EuroLotto reserves the right to return funds to Players at the original exchange rate if EuroLotto has reasonable suspicion that the intent of the Player's transactions has been primarily to speculate on exchange rates or for any other purposes than to participate in the games.
The Player can request suspension of the Player's Account for an arbitrary period of time. Excessive use of the suspend account feature, as set out by EuroLotto at any time, may at EuroLotto's sole discretion lead to termination of the customer relationship at any time. The Player may set a limit / suspension on the account at any time by going to Account and Restrictions (requires log in) to enter a limit for how much he/she can spend per week until a date in the future. Once saved, this will come into effect immediately.
The Player can request that the Player's Account is locked at any time. EuroLotto shall handle such requests during working hours as set out by EuroLotto from time to time. The Player may lock the account at any time by going to Account and Restrictions (requires log in) to enter a future date when the lock should expire. Once saved, this will come into effect immediately.
The Player may request that a suspension or a lock set on a Player account to be changed or revoked. Such a request has to be submitted to OTTO in writing.
A request for decreasing the suspension or revoking the lock will not come into effect until 7 days after the request was submitted. Should a Player request to increase the exclusion period, this will come into effect immediately.
A Player account is deemed to be inactive if no transactions have been associated with that account during an uninterrupted period of 30 months. EuroLotto reserves the right to terminate the customer relationship automatically once an account is inactive. The Account will also be terminated should it be blocked or excluded beyond the before mentioned period of inactivity.
Any funds available on the Player Account will be returned to the last known VISA card, bank connection or e-wallet of the Player. If this information is obsolete or EuroLotto cannot retrieve any new details, the Account will be closed and funds will be transferred to the LGA.
EuroLotto provides neither evidence nor receipts of individual transactions related to the account. All transactions are accounted for electronically within the service itself. The Player accepts responsibility for controlling that the transactions on the account match the Player's actions within 7 days of gaming.
Transactions can be queried at any time. Claims and requests to refute a transaction shall be made within thirty (30) days of the transaction in question. Failure to query or refute a transaction within thirty (30) days leads to the transaction being deemed valid and irrevocable.
All sales are final. Cancellations/refunds of tickets are not allowed at any time, before or after the applicable draw.
For the Lottery the sale is considered final once money has been debited from the account and the Player has received a message (receipt) that the sale has been successful. If the Player account does not have sufficient funds, the Player has to deposit money before the ticket can be bought and the sale deemed final.
For the Scratch Cards the sale is considered final once the Player has clicked the 'Play' button and a new card appears in which the same moment the Player Account is debited the corresponding amount. If the Player account does not have sufficient funds, it is not possible to access a new card and the Player has to deposit money before any sale can be made.
If a Player has any complaints, claims or disputes with regard to any outcome regarding the services or any other activity provided by EuroLotto, he / she must submit the complaint to EuroLotto in writing as soon as is reasonably practicable following the date of the original transaction to which the claim or dispute refers and within the time limit set out in the previous paragraph. Complaints may be submitted by email to email@example.com. Any notice EuroLotto gives the Player will be sent to the email address provided in the Account registration. It is the Player's responsibility to give EuroLotto notice of any changes to this address by contacting firstname.lastname@example.org and to regularly check the email account for emails from EuroLotto.
The Player agrees that he or she will only use the services provided by EuroLotto in accordance with the Terms and Condition set out in this schedule. Any breach of these conditions by the Player which results in EuroLotto incurring any losses or costs will render the Player liable to compensate EuroLotto for any said losses or costs in their entirety.
The gaming service is open for play as set out by EuroLotto from time to time. Customer service and other administrative function open hours are also set out by EuroLotto from time to time.
Pricing is indicated within the gaming service and/or on this web site.
EuroLotto maintains the right to change the pricing from time to time. Notice of changes is made by changes in the pricing indicated within the gaming service and/or on this web site. Pricing changes may also be new tariff items, and such new tariff items may be communicated directly to the affected Players. Notices are deemed served within 7 days of being sent to the e-mail address most recently registered at EuroLotto or being made available in a prominent part of the web site. If the Player does not accept new tariffs, then the Player shall in writing give notice of termination of the Agreement and not play as of serving such notice. Further play by the Player shall be deemed as acceptance of the new tariffs by the Player.
All costs related to communication between EuroLotto and a Player remains the sole responsibility of the Player, and EuroLotto reserves the right to levy fees for such communication.
In the event that two or more tickets are purchased with the same number/letter combination and win the jackpot for a particular draw, the jackpot price will be equally divided amongst all the jackpot winning tickets in that draw.
Winnings and eventual refunds of deposits or fees are noted automatically on the Players account. Amounts may be remitted only to the same account from where the funds paid into the Player's Account originated (LN 176 of 2004 - Regulation 37). With the exception of the lottery jackpot, lottery winnings are noted on the Players account promptly after the draw results has been made public. The lottery jackpot is paid out as an annuitized prize of 30 payments over 29 years.
Prize tables for all our games can be accessed through the Games section of our Help pages.
Scratch Card winnings are credited the Player Account immediately after the card had been played.
The minimum amount that can be withdrawn is €20. Credit card or e-wallet transfers are not subjected to any fee. Bank transfer fees may vary and will be deducted from the withdrawal amount.
EuroLotto is required to retrieve a proof of the Player's identity for large withdrawals, in which case EuroLotto will contact the Player. EuroLotto will process the withdrawal once satisfactory proof has been received.
Each Player is solely responsible for reporting and paying any taxes as required by the governing law of the country of residence, if applicable.
OTTO reserves the right to publicly announce winners of Jackpots and other large prizes.
EuroLotto will pay commissions on the lottery and games according to predefined earning structures. The commission rates can be changed at any time at the discretion of EuroLotto.
EuroLotto reserves the right to change bonuses and promotions at any time.
EuroLotto does not take responsibility for the adequacy of the Player's hardware or software environment for gaming, and also does not take responsibility for any communications related issues the Player may experience when gaming. All data and telephone communication between the Player and EuroLotto is at the Player's sole risk. EuroLotto does not take any responsibility for any damages including consequential damages howsoever caused by the service, hardware, software or communications. EuroLotto reserves the right to disconnect customers that are equipped in a manner that is unsuitable for the service as set out by EuroLotto. The Player is liable for all communications-related costs.
A Player must inform EuroLotto as soon as he or she becomes aware of any errors with respect to the Player Account or any calculations with respect to any bet placed or any currency conversion. In the event of any system failure or game error (a divergence from the normal functioning of the game logic for whatever reason) that results in an error in any odds calculation, charges, fees, bonuses or payout, or any currency conversion as applicable, ('System Error'), EuroLotto will seek to place all parties directly affected by such System Error in the position they were in before the System Error occurred. EuroLotto reserves the right to declare null and void any bets that were the subject of such System Error and to take any money from your Account relating to the relevant bets. In all circumstances whereby EuroLotto (in its sole discretion) determines a System Error has been used to gain an unfair advantage, EuroLotto reserves the right to consider this activity to be subject forfeiture and account closure as per these Terms and Conditions.
EuroLotto is not responsible for:
EuroLotto provides no warranty or guarantee as to the suitability or quality of any goods or services supplied and the Player acknowledges that he has sole responsibility for the selection of them. Except as expressly provided in this Agreement, all conditions, representations and warranties (expressed or implied, statutory or otherwise) are excluded to the fullest extent permitted by law including without limitation any implied warranties or conditions as to quality or fitness for purpose.
EuroLotto shall not be liable for the following loss or damage howsoever caused and even if foreseeable:
Each Player is personally responsible for adhering to all applicable local legislation and rules as set out by national or local authorities from time to time. EuroLotto does not accept play from Players domiciled in the US or Players depositing using an US bank connection.
EuroLotto reserves all rights to change the gaming service, including the general and specific game play rules without notice. Such changes may be communicated directly to the Player or via this web site. EuroLotto maintains the right to change the terms of this Agreement. If any significant changes are made to this Agreement, EuroLotto will take all appropriate steps to bring such changes to the Players attention such as sending an email or making such changes visible on a prominent position on the website. It is the Player's responsibility to check these Terms and Conditions from time to time and any use of the service is deemed to be the Player's acceptance of any changes. If the Player does not accept new Terms and Conditions, then the Player shall in writing issue notice of termination of the Agreement.
A Player may terminate the customer relationship at any time for any reason. Such termination shall be in writing. EuroLotto will then wait for eventual gaming (previous tickets played) to settle and then terminate the customer relationship.
EuroLotto reserves all the rights to without notice with immediate effect lock a customer's account or terminate a customer relationship if:
A Player's registration may be refused or closed at EuroLotto's sole discretion but contractual obligations already made will be honoured.
Abusive or offensive language will not be tolerated within the website or with the EuroLotto staff. Any violation of this policy will result in a suspension of playing privileges or such other action as may be required by EuroLotto to ensure compliance. The Player is not permitted to use inappropriate or offensive language in connection with the user name and/or player ID which includes, but is not limited to profane, sexist or racist language. EuroLotto reserves the right to make changes to any user names or player ID that violates this policy and to take any steps in deems appropriate, up to and including closing a Player account. If a Player creates an account with an offensive user name and/or player ID or changes the existing user name/ID to an offensive one the user name/ID might be changed and locked and the ability to change the user name and/or player ID will be revoked.
If, at EuroLotto's sole determination, a Player is found to have cheated or attempted to defraud the EuroLotto Services or EuroLotto in any way including but not limited to game manipulation, transfers or payment fraud, or if a Player makes untrue and/or malicious comments with regard to the company's operation in any media or forum, the company reserves the right to publicise the Player's actions as well as to circulate this information to other online gaming sites, banks, credit card companies, and appropriate agencies. Further, the company may close any accounts, and forfeit account balances, that the Player has at EuroLotto or at any other EuroLotto related website and/or business.
Contents of the gaming services and the website are protected by national and international copyright acts and treaties. All reproduction or distribution of any material on the gaming service and the website, including but not limited to, text, photographs, movies, music and computer programs is strictly prohibited, unless explicitly stated otherwise. EuroLotto reserves any rights not expressly granted herein.
The EuroLotto and EuroLotto Inc. trade names and logotype and all related trademarks, product or service names and slogans are property of EuroLotto and EuroLotto Inc. respectively and may not be used in any way without the prior written approval of EuroLotto or EuroLotto Inc. Players' access to the games shall not be construed as granting any license or right to use any trademarks or names appearing on the gaming service without the prior written consent of EuroLotto or EuroLotto Inc. respectively.
To ensure that a Player's credit, debit or charge card is not being used without consent, we will validate name, address and other personal information supplied during the Player registration process against appropriate third party databases. By accepting these terms and conditions the Player consents to such checks being made. In performing these checks personal information provided by the Player may be disclosed to a registered Credit Reference Agency which may keep a record of that information. Any EuroLotto Player can rest assured that this is done only to confirm the identity, that a credit check is not performed and that the credit rating will be unaffected. All information provided by the Player will be treated securely and strictly in accordance with the Data Protection Act 1998.
The Player agree to indemnify, defend and hold harmless EuroLotto, and its parents, subsidiaries, affiliates, officers, directors, shareholders, employees, agents, licensors, and partners from any and all claims, losses, liabilities, demands, damages, costs, or expenses (including reasonable attorney's fees), arising from or asserted by any third party relating in any way to:
EuroLotto reserves the right to assume the exclusive defence and control of any matter subject to indemnification by the Player, which shall not excuse the Player's indemnity obligations.
This Agreement (v1.6) is valid until further notice.
EuroLotto is licensed and regulated in Malta by the Malta Lotteries and Gaming Authority ("LGA") under license number: LGA/CL 1/450/2008 issued on 04/07/2008. The LGA is the regulatory body for all forms of gaming in Malta. A Player has the right to bring unresolved disputes to the LGA via email@example.com. For further information about the LGA, please go to www.lga.org.mt.
Any legal dispute regarding a transaction in conjunction with an EuroLotto Account that cannot be solved by the EuroLotto Rules, including, but not limited to the right of EuroLotto, at its own discretion, at all times, to resolve any disputes, in accordance with principles of equity, shall be settled in accordance with the Governing Law of the Place of the Contract.
Any dispute relating to the provision of the Games and the validity, performance and construction of the present agreement relating to the Games shall be exclusively solved in Maltese courts, according to Maltese laws and regulations.
This Agreement is drawn up in the English language and may be translated into any language other than English provided however that the English text shall in any event prevail.
This Agreement supersedes all previous undertakings and arrangements entered into between the Parties (whether expressed or implied) and represents the entire Agreement between them in relation to its subject matter.
In the event that any of the terms, conditions or provisions contained in this Agreement shall be determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision shall to that extent be severed from the remaining terms, conditions and provisions which shall continue to be valid to the fullest extent permitted by law. EuroLotto hereby agrees to attempt to substitute any invalid or unenforceable provision with a valid or enforceable provision which achieves to the greatest extent possible the economic, legal and commercial objectives of the invalid or unenforceable provision.
These Terms and Conditions were last updated November 2012 (v.1.6)